Fragomen Law Group is a member of the Am Law 100 and the Am Law Global 100. We provide immigration services worldwide. With over, 4100 immigration professionals and support staff based in 50 offices across the Americas, Europe, and the Asia Pacific, the firm is among the largest immigration firms in the world. The services of Fragomen Connect are available in more than 170 countries.
One might face trouble opening the official portal of Fragomen. They can follow the troubleshooting guide to solve the issue easily.
Fragomen Troubleshooting Guide
There are times when it may be difficult to log in to the Fragomen portal, but it is rarely challenging. This guide will walk you through troubleshooting the issue.
- To regain access to the portal, try restarting your browser and entering the website again. If the issue is not resolved, make sure you clear your browser’s cache or reboot your computer.
- Try clearing the cache and cookies if you experience a problem with the login portal. You can now proceed with the rest of your browser without having to worry about overcrowded data in your browser.
- Additionally, you may be using a browser that isn’t supported by the portal. Make sure you are using one of the recommended browsers such as Google Chrome, Firefox, Safari, or Internet Explorer 11.
- One of the most common mistakes involves providing the wrong login information. Be sure your login information is up-to-date. In order to enter a password, please ensure your CAPS-lock is enabled and/or disabled.
- If you are not using VPN and your connection is good, you may have forgotten your password. Follow the steps to reconfigure your password if you forgot it.
- If you typed your details incorrectly, check them. If your password is required, you may view it by clicking the relevant link. The password should not be visible to anyone unless someone is available to examine it.
- If none of these methods work, open the Fragomen portal using your browser’s private/incognito mode.
- You may contact our customer service team if you are still having trouble logging in to your account; they will be more than happy to assist you in any way they can.